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Post by XAsstCoach on Mar 19, 2019 4:08:07 GMT -5
Here you go: edition.cnn.com/travel/article/cleanest-airlines-survey-scli-intl/index.html1. ANA All Nippon Airways (Japan) 2. EVA Air (Taiwan) 3. Asiana Airlines (South Korea) 4. Singapore Airlines (Singapore) 5. Japan Airlines (Japan) 6. Cathay Pacific Airlines (Hong Kong) 7. Qatar Airways (Qatar) 8. Swiss International Air Lines (Switzerland) 9. Hainan Airlines (China) 10. Lufthansa (Germany) 11. Korean Air (South Korea) 12. Cathay Dragon (Hong Kong) 13. Austrian Airlines (Austria) 14. China Airlines (Taiwan) 15. Thai Airways (Thailand) 16. Garuda Indonesia (Indonesia) 17. China Southern Airlines (China) 18. Bangkok Airways (Thailand) 19. Emirates (United Arab Emirates) 20. Air New Zealand (New Zealand) Not one North American airline...heck not one airline from North, Central or South America. 10 from Asia, 4 from SE Asia, 3 European, 2 MidEast, and 1 Oceania. |
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Post by guest2 on Mar 19, 2019 8:33:28 GMT -5
China Southern doesn't belong on that list. Emirates and Qatar do merit their inclusion
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Post by XAsstCoach on Mar 19, 2019 9:42:20 GMT -5
China Southern doesn't belong on that list. Emirates and Qatar do merit their inclusion Really? Flew on China Southern a couple of times within China and their seats were always clean. Of the Big 3 (Eastern, Southern, Air China) I always felt Southern was the better of the lot. I never flew on Hainan Air so I’m not sure how they are. |
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Post by guest2 on Mar 19, 2019 9:53:13 GMT -5
China Southern doesn't belong on that list. Emirates and Qatar do merit their inclusion Really? Flew on China Southern a couple of times within China and their seats were always clean. Of the Big 3 (Eastern, Southern, Air China) I always felt Southern was the better of the lot. I never flew on Hainan Air so I’m not sure how they are. You know I may have gotten that wrong and meant China Eastern, I took a few of each in relatively close succession so I could have gotten them mixed up. Im excited to see Eva there, I have my first flight with them this month. Edit: looked it up, it was Eastern that was less than perfectly hygienic |
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Post by ironhammer on Mar 19, 2019 10:01:20 GMT -5
As a frequent business traveler, that does not surprise me. If you look at various airline ratings, East Asian (except Mainland China) and Middle Eastern carriers generally win the awards for best service and comfort. North American carriers seldom make the list. In fact, I know many American frequent travelers prefer airlines like ANA or Singapore Airlines if they have a choice. In fairness, US-based carriers are not always as bad in the customer service department as the media make them out to be. Recent years of profit have allow them to finally invest and improve their product and service. Granted, they still generally lag behind the best Asian and European carriers, and there are the occasional travel horror stories, but the gap in service is not as huge as it used to be. Of course, if you were to asked me whether I prefer to fly on Singapore Airlines or United or American or Delta, I will still pick Singapore for the superior service. |
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Post by XAsstCoach on Mar 19, 2019 10:48:48 GMT -5
Really? Flew on China Southern a couple of times within China and their seats were always clean. Of the Big 3 (Eastern, Southern, Air China) I always felt Southern was the better of the lot. I never flew on Hainan Air so I’m not sure how they are. You know I may have gotten that wrong and meant China Eastern, I took a few of each in relatively close succession so I could have gotten them mixed up. Im excited to see Eva there, I have my first flight with them this month. Edit: looked it up, it was Eastern that was less than perfectly hygienic Enjoy flying on EVA...great airline! I’d like to try their Taipei-Houston flight, but the only setback is it arrives in Houston at 11pm...no chance for connecting flights on United. |
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Post by Wolfgang on Mar 19, 2019 10:54:58 GMT -5
Are the blankets clean on all the airlines? Or do they just pick up the ones left on the seats during disembarking, fold them, and then put them in new plastic bags? I ask because whenever I opened one of those bags, I swear I could smell a certain stench.
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Post by XAsstCoach on Mar 19, 2019 10:59:10 GMT -5
As a frequent business traveler, that does not surprise me. If you look.at various airline ratings, East Asian (except Mainland China) and Middle Eastern carriers generally win the awards for best service and comfort. North American carriers seldom make the list. In fact, I know many American frequent travelers prefer airlines like ANA or Singapore Airlines if they have a choice. In fairness, US-based carriers are not always as bad in the customer service department as the media make them out to be. Recent years of profit have allow them to finally invest and improve their product and service. Granted, they still generally lag behind the best Asian and European carriers, and there are the occasional travel horror stories, but the gap in service is not as huge as it used to be. Of course, if you were to asked me whether I prefer to fly on Singapore Airlines or United or American or Delta, I will still pick Singapore for the superior service. I have found ANA to be quite expensive to fly on...but for some reason their Narita to Honolulu flights is quite reasonably priced. United as well, and if I had to choose I would definitely go ANA. Never had a service issue with United, but the last time I flew back from Newark to Shanghai it felt a bit weird. There was this one FA who didn’t seem like he enjoyed his job. One time as they were starting to serve the meal I wasn’t paying much attention. In fact I was just starting to doze while watching my iPad when all of a sudden I felt a hard tap on my shoulder...maybe it just took me by surprise but it wasn’t a polite tap nor was it a hard slap. But the expression on the FA’s face was like I was inconveniencing him...just not friendly (yes, I do find their staff to be friendly majority of the time). |
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Post by azvb on Mar 19, 2019 11:59:33 GMT -5
Hawaiian Airlines is a great domestic carrier.
Every European or Asian airline I’ve flown on was fantastic. (My husband could you specifics, down to the type of plane).Ukrainian Air had me worried, but it was great.
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Post by guest2 on Mar 19, 2019 12:30:17 GMT -5
As a frequent business traveler, that does not surprise me. If you look.at various airline ratings, East Asian (except Mainland China) and Middle Eastern carriers generally win the awards for best service and comfort. North American carriers seldom make the list. In fact, I know many American frequent travelers prefer airlines like ANA or Singapore Airlines if they have a choice. In fairness, US-based carriers are not always as bad in the customer service department as the media make them out to be. Recent years of profit have allow them to finally invest and improve their product and service. Granted, they still generally lag behind the best Asian and European carriers, and there are the occasional travel horror stories, but the gap in service is not as huge as it used to be. Of course, if you were to asked me whether I prefer to fly on Singapore Airlines or United or American or Delta, I will still pick Singapore for the superior service. I have found ANA to be quite expensive to fly on...but for some reason their Narita to Honolulu flights is quite reasonably priced. United as well, and if I had to choose I would definitely go ANA. Never had a service issue with United, but the last time I flew back from Newark to Shanghai it felt a bit weird. There was this one FA who didn’t seem like he enjoyed his job. One time as they were starting to serve the meal I wasn’t paying much attention. In fact I was just starting to doze while watching my iPad when all of a sudden I felt a hard tap on my shoulder...maybe it just took me by surprise but it wasn’t a polite tap nor was it a hard slap. But the expression on the FA’s face was like I was inconveniencing him...just not friendly (yes, I do find their staff to be friendly majority of the time). About 15-20 years ago I used to fly United constantly and always enjoyed it, both in front and in the back, but recently, I've been less than impressed, especially on domestic routes. I did fly the Dulles to Beijing route a while ago and it wasn't so bad. |
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Post by XAsstCoach on Mar 19, 2019 18:18:51 GMT -5
Hawaiian Airlines is a great domestic carrier. Every European or Asian airline I’ve flown on was fantastic. (My husband could you specifics, down to the type of plane).Ukrainian Air had me worried, but it was great. I also like Hawaiian Airlines. Had flown the Honolulu to Tahiti route on their 767 and while the interior was a bit dated I thought their service was wonderful. If they code shared the Beijing to Honolulu flight with United I’d be on it...though I think they’re canceling the route due to the cheaper fares from Chinese airlines. |
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Post by ironhammer on Mar 19, 2019 21:01:50 GMT -5
Hawaiian Airlines is a great domestic carrier. Every European or Asian airline I’ve flown on was fantastic. (My husband could you specifics, down to the type of plane).Ukrainian Air had me worried, but it was great. I also like Hawaiian Airlines. Had flown the Honolulu to Tahiti route on their 767 and while the interior was a bit dated I thought their service was wonderful. If they code shared the Beijing to Honolulu flight with United I’d be on it...though I think they’re canceling the route due to the cheaper fares from Chinese airlines. Hawaiian Airlines is probably the best US carrier right now in terms of overall quality of service with relatively fewer delays than other carriers. Thing is though, unless you are fortunate to fly between the islands and the US regularly, chances are we are unlkely to experience it as our regular go-to carrier. |
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Post by ironhammer on Mar 19, 2019 21:14:36 GMT -5
As a frequent business traveler, that does not surprise me. If you look.at various airline ratings, East Asian (except Mainland China) and Middle Eastern carriers generally win the awards for best service and comfort. North American carriers seldom make the list. In fact, I know many American frequent travelers prefer airlines like ANA or Singapore Airlines if they have a choice. In fairness, US-based carriers are not always as bad in the customer service department as the media make them out to be. Recent years of profit have allow them to finally invest and improve their product and service. Granted, they still generally lag behind the best Asian and European carriers, and there are the occasional travel horror stories, but the gap in service is not as huge as it used to be. Of course, if you were to asked me whether I prefer to fly on Singapore Airlines or United or American or Delta, I will still pick Singapore for the superior service. I have found ANA to be quite expensive to fly on...but for some reason their Narita to Honolulu flights is quite reasonably priced. United as well, and if I had to choose I would definitely go ANA. Never had a service issue with United, but the last time I flew back from Newark to Shanghai it felt a bit weird. There was this one FA who didn’t seem like he enjoyed his job. One time as they were starting to serve the meal I wasn’t paying much attention. In fact I was just starting to doze while watching my iPad when all of a sudden I felt a hard tap on my shoulder...maybe it just took me by surprise but it wasn’t a polite tap nor was it a hard slap. But the expression on the FA’s face was like I was inconveniencing him...just not friendly (yes, I do find their staff to be friendly majority of the time) One difference between the top Asian and Middle East carriers vs US carriers is the consistency of the level of service. With US carriers, whether you will be treated reasonably by the flight attendants is a hit-and-miss affair, a roll of the dice. It comes down to whether the particular crew you fly happens to be in the mood to treat you right or not. But with carriers like Singapore Airlines or ANA, there is a greater consistency of service, a greater confidence that you can rely on them to be treated well. Sometimes that service can come off as a little robotic, but you won't need to worry about surly attendants as often as US carriers. |
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Post by XAsstCoach on Mar 19, 2019 22:04:23 GMT -5
One difference between the top Asian and Middle East carriers vs US carriers is the consistency of the level of service. With US carriers, whether you will be treated reasonably by the flight attendants is a hit-and-miss affair, a roll of the dice. It comes down to whether the particular crew you fly happens to be in the mood to treat you right or not. But with carriers like Singapore Airlines or ANA, there is a greater consistency of service, a greater confidence that you can rely on them to be treated well. Sometimes that service can come off as a little robotic, but you won't need to worry about surly attendants as often as US carriers. Ahhh...Singapore Airlines FAs. Had the pleasure of sitting next to one while she was being transferred from Singapore to Auckland, NZ. Had not known she was a FA until towards the end she brought her carry-on bag down to get something out and I saw the Singapore Airlines logo on her bag. Gave me an opening to talk to her...like 2 hours before landing. Nice young Taiwan lady in her early 20s who was going to attend a party sponsored by Singapore Airlines, then work the Auckland-Singapore flight the next day. Don't know what she was watching, but I still remember the way she laughed while legs were curled up on the seat. Me, I was watching "Hancock" with Will Smith as the title character and laughing so hard at the prison scene that I had tears rolling down my cheeks. Right before landing she went to do her hair and make-up and when she returned to her seat...WOW! |
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Post by ironhammer on Mar 19, 2019 22:32:59 GMT -5
One difference between the top Asian and Middle East carriers vs US carriers is the consistency of the level of service. With US carriers, whether you will be treated reasonably by the flight attendants is a hit-and-miss affair, a roll of the dice. It comes down to whether the particular crew you fly happens to be in the mood to treat you right or not. But with carriers like Singapore Airlines or ANA, there is a greater consistency of service, a greater confidence that you can rely on them to be treated well. Sometimes that service can come off as a little robotic, but you won't need to worry about surly attendants as often as US carriers. Ahhh...Singapore Airlines FAs. Had the pleasure of sitting next to one while she was being transferred from Singapore to Auckland, NZ. Had not known she was a FA until towards the end she brought her carry-on bag down to get something out and I saw the Singapore Airlines logo on her bag. Gave me an opening to talk to her...like 2 hours before landing. Nice young Taiwan lady in her early 20s who was going to attend a party sponsored by Singapore Airlines, then work the Auckland-Singapore flight the next day. Don't know what she was watching, but I still remember the way she laughed while legs were curled up on the seat. Me, I was watching "Hancock" with Will Smith as the title character and laughing so hard at the prison scene that I had tears rolling down my cheeks. Right before landing she went to do her hair and make-up and when she returned to her seat...WOW! This is how they trained the flight attendants of Singapore Airlines: And this is their first class suite and business class seat: |
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